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Product Administration Intern

Job ID: HR035
Job Title: Product Administration Intern
Date of Posting: October  15  2011
Monthy Pay Scale: < Rs.65/hour
Job Description: Interns in this position will be tasked with performing projects that involves study of market fundamentals and consumer behavior. Projects will range from:
  - Performing market research and identifying new FMCG and other products and services in various geographical regions
  - Performing research to build a directory of various companies by geographical regions
  - Performing google searches to identify key traits of products and services that determine consumer satisfaction
  - Surveying markets to evaluate out how satisfied consumers are with certain products / services
  - Tracking consumer complaints against products and services
  - Tracking consumer complaints against companies
  - Responding to consumer queries regarding products and services

Candidates interested in interning with us must have at least minimal knowledge of consumer products & services in a particular city, state or country, their classification, their performance in terms of consumer satisfaction, and the specific companies that own these products. General business knowledge and market awareness obtained from regular perusing of consumer / business magazines and viewing consumer / business channels is very helpful for this position.

A typical work day will include making web based, telephonic and primary research on various products / companies, and managing this consumer and market data in various ZEiSys market databases. They should also be familiar working with MS Office Applications, websites providing email services, search engines etc. Familiarity managing their personal data in websites such as Naukri, Orkut, Facebook etc will be an added bonus. The most important qualifications for this position is general computer usage expertise, web savvy, data entry skills, ability to perform research using search engines and attention to details.
Academic Profile: Must currently be enrolled in the final year of a 3 year undergraduate degree program OR enrolled in an MBA program.

Exceptional freshers who have completed graduation within the last 6 months also will be considered
Professional Profile: - No experience is needed.
- Sound knowledge of products, services and companies in the general market place is necessary
Personal Profile: - Exceptional logical and analytical skills. Must be able to obtain a minimum score in the aptitude tests.
- Superior communication skills. The candidate must be able to converse well in English, write grammatically correct English and deliver PowerPoint presentations to a sizeable audience.
- Detail oriented individual. Ability to grasp discussion points in the finest detail on 4-6 hour discussion groups; ability to pay closest attention to aesthetic issues on deliverables such as a missing period or an unsuitable color.
- High energy individual. Ability to work in high stress situations such as tight deadlines or mission critical deliveries. Whatever it takes attitude to complete deliverables to clients on time and with quality.
- Mission oriented individual. On-time quality delivery, every- time, all the time. The words excuse or cannot should not be in their vocabulary.
- Web Savviness. The person must be extremely knowledgeable about major consumer websites in India and Internationally. Ability to search for information on difficult keyword items through search engines is CRITICAL
Department: Customer Support
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